Update: April 27, 2020
On Tuesday, March 24, Wisconsin Governor Tony Evers issued a Safer at Home Order to limit the spread of COVID-19. The order closes all nonessential business in the state of Wisconsin until at least May 26, 2020.
Under that order, ProClip USA will remain open for orders as a supplier for our customers who provide essential services throughout the country, including transportation fleets hauling important goods, waste disposal, public safety and healthcare. All ProClip products remain available for purchase, but we ask for your continued patience.
Four different points where ProClip and our products are essential to waste disposal/sanitation, supply chain/fleet (ELD management), healthcare and public safety.
- We manufacture and distribute mounting products to some very large waste disposal companies here in North American that are vital to their daily workflow and allows them to keep their trucks on the road and picking up everyone’s trash on a weekly basis. We have acquired two letters from two different waste disposal companies outlining how ProClip is essential to their business.
- We supply mounting hardware for many trucking fleets that supply food, parts and healthcare equipment throughout North America. Without the ELD device (tablet or phone) mounted in the cab of the truck for the driver they are out of compliance with the federal mandate that just closed on December 16th, 2019.
- We supply mounting products for printers, scanning devices, phones and tablets to many hospitals and medical clinics around the country along with pop-up medical tents around the country to help fight COVID-19.
- Public Safety, we also provide mounting solutions to many police and fire stations throughout the country as well as paramedic companies throughout North America.
Our warehouse remains vigilant with increased safety precautions and is handling all orders with care. All nonessential employees are working from home to continue to provide support.
If you have any questions regarding an order please contact us at customerservice@proclipusa.com. If your essential business needs support with mounting tablets, phones, scanners or printers please contact us at enterprisesales@proclipusa.com.
Originally Published: March 13, 2020
Dear ProClip USA Customers,
We wanted to provide you an update about how we are handling the COVID-19 novel coronavirus outbreak. First and foremost, our number one priority is keeping our customers, our employees and their families safe.
We remain open for all online ordering. Our warehouse has increased safety precautions with hand sanitizing stations near all workspaces and counters. We are regularly cleaning and disinfecting all surfaces, as well as practicing social distancing in all office facilities – including non-essential employees working from home. At this time, our Madison, WI headquarters is closed to the public for in-person orders until further notice.
Due to increased precautions, we ask that you remain patient. We will experience slower than usual shipment times, processing times and customer service response times. If you have any questions regarding an order, please email us at customerservice@proclipusa.com.
We are continuing to follow the Center for Disease Control and World Health Organization guidelines and recommendations to prevent the spread of the virus. We have shared instructions with all employees on the importance of washing their hands regularly and staying home if they feel sick. Earlier this month, we suspended business travel and events and those restrictions will remain in place for the foreseeable future.
We will continue to closely monitor the situation and do everything we can to keep our customers and employees healthy and safe.
Sincerely,
ProClip USA
